Food and Beverage Manager
This is an exciting opportunity for a talented and hard-working individual with a desire to work in an environment that strives for excellence in all it does.
We are seeking an experienced Food and Beverage Manager who will lead the effective coordination of dining operations, staffing logistics, operational planning, and budget control to ensure efficient and high-quality catering services across the school.
Job Description
Position: Food and Beverage Manager
Reporting to: Catering & Dining Service Manager
Collaboration: All Staff, Students and Parents
Position Type: Full-Time (including occasional evenings and weekends as required)
Role Overview: This role is responsible for front-of-house dining operations and service delivery and also oversees dining room operations, staffing coordination and service standards across the school’s catering provision.
Charterhouse Lagos staff are committed to safeguarding and promoting the welfare of children and young people. They ensure a secure, stimulating, and well-managed learning environment that promotes a sense of safety, support and wellbeing.
Qualifications and Experience
Essential
Bachelor’s degree or diploma in Hospitality or a related field.
Relevant professional qualifications or certifications in culinary arts, food safety, food hygiene or hospitality supervision.
Relevant operational or hospitality experience, including experience in large-scale catering or hospitality operations.
Understanding of food safety and hygiene requirements.
Experience working with contracted service providers.
Knowledge of dietary requirements, food allergies and nutrition considerations.
Desirable
Possession of First Aid certification or willingness to undergo First Aid training
Experience working in a boarding school or educational environment.
Skills & Competencies
Excellent interpersonal and communication skills.
Strong organisational skills, attention to detail, and the ability to manage multiple tasks and prioritise workload effectively.
High standards of personal presentation, professionalism and conduct.
Proven ability to manage busy service environments.
Excellent data management skills.
Strong problem-solving and conflict resolution skills.
Proficiency in office software, including the Microsoft Office Suite.
Personal Attributes
Warm, empathetic, and customer-focused approach.
Adaptable to change, proactive and the ability to work in a fast-paced environment.
Problem-solving skills and the ability to remain calm under pressure.
Discretion and the ability to handle sensitive information confidentially.
Team player with a positive attitude and leadership capability.
Adaptability and willingness to take on new responsibilities.
Commitment to upholding the values and ethos of Charterhouse Lagos.
A drive for excellence, an appreciation of the importance of education and an understanding and appreciation of the aims, mission and values of the school.
Key Responsibilities
1. Operational Planning & Service Delivery:
i. Monitor service delivery across all dining periods to ensure staffing levels, service flow, presentation, cleanliness, and overall dining standards are consistently maintained, and manage front-of-house staffing and service standards.
ii. Coordinate meal service logistics and staffing rotas, while supporting operational planning for boarding and events.
iii. Collaborate with the kitchen team to ensure the quality of produce and service meets the organisation’s expected standards.
iv. Ensure regular toolbox sessions are conducted to effectively brief and prepare the team for daily operational activities, priorities, and safety requirements.
v. Respond to parent and staff feedback promptly, professionally, and constructively, ensuring concerns are appropriately addressed and followed through to resolution.
vi. Monitor allergen management and dietary requirement processes to ensure information is accurately recorded, communicated, and followed throughout meal preparation and service.
vii. Monitor wastage, portion control, breakages, and other operational losses, working with the relevant teams to identify trends and implement appropriate corrective measures in consultation with the CDSM.
viii. Review and optimise FOH processes to improve efficiency, reduce service bottlenecks, and enhance the overall dining experience for students, staff, and visitors, where applicable.
2. Budgeting & Operational Control:
i. Support budgeting and forecasting processes relating to dining operations and front-of-house staffing.
ii. Provide timely operational information and forecasts to support budgeting, procurement planning, and informed financial decision-making.
iii. Monitor operational expenditure and support cost-control measures within front-of-house operations.
iv. Monitor food and beverage consumption and service-related costs and identify opportunities to improve efficiency and minimise unnecessary expenditure.
V. Provide operational input into staffing and service planning to support budget management.
3. Food Safety & Compliance:
i. Maintain high standards of hygiene, food safety and kitchen cleanliness.
ii. Ensure compliance with HACCP procedures and operational food safety requirements.
iii. Support temperature logging, food storage procedures and kitchen documentation systems.
iv. Be an active member of the Food and Nutrition Committee.
v. Conduct regular departmental inspections to monitor and ensure compliance with food safety, hygiene, and environmental health and safety standards.
4. Compliance and Standards:
i. Ensure that safeguarding, confidentiality, and child protection expectations are fully upheld in all interactions with students.
ii. Monitor and report to Facilities Maintenance or Campus Management any issues affecting dining areas.
iii. Ensure all catering department logs and documentation comply with health and safety requirements.
iv. Ensure departmental procedures and standards are consistently implemented, with any deviations identified, addressed, and escalated where appropriate.
5. Events and Special Occasions:
i. Assist in the planning, coordination, and execution of events, including Open Days, special dining experiences, school functions, and visiting guest meals, while ensuring appropriate post-event follow-up and evaluation.
ii. Ensure a professional, welcoming atmosphere that reflects the Charterhouse Lagos brand and ethos.
Safeguarding
Charterhouse Lagos is committed to safeguarding and promoting the welfare of all our students and expects all applicants to share this commitment. We follow safer recruitment practices which are aligned with recommendations from the International Task Force on Child Protection. We aspire to the highest international standards of recruiting practices with specific attention to child protection. All appointments are subject to interviews, identity checks, criminal record checks, social media checks and successful references.
Data Protection
The personal data relating to candidates, including personal data provided in, or along with the enquiry and application forms, is required to be collected by Charterhouse Lagos/The Huntington Education Group, for purposes of candidate evaluation, and facilitating the recruitment process. By providing us with your personal data, you give your consent to us for collecting, retaining, processing, transferring (including cross-border transfer) and disclosing personal data to any third parties (including intra-group) for achieving the above purpose.
Diversity, Equality and Inclusion
At Charterhouse Lagos, we want everyone to feel valued, appreciated, and free to be who they are at work, whilst remaining true to the culture and laws of Nigeria. Our recruitment processes are designed to prevent discrimination regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Click here to read our Safeguarding Policy.