Boutique Supervisor
Role Overview:
Full-time, on-site, 5 days a week, with occasional evenings and weekends for special events. The role involves overseeing the day-to-day operations of the Boutique, ensuring a smooth and efficient process for students, parents, and staff. The Boutique Supervisor will be responsible for managing inventory, liaising with the uniform provider, coordinating sales, providing excellent customer service, and maintaining a well-organized and welcoming shop environment.
Responsibilities:
- Provide exceptional customer service to students, parents, and staff.
- Accept customers order deliveries, check against order records, contact parents and arrange delivery or collection of the items.
- Liaise with staff uniform providers to ensure staff who are required to wear a uniform have sufficient, quality and appropriate uniforms.
- Implement sales promotions and discounts as directed by school administration.
- Recruit, train, and supervise Boutique Assistants as necessary.
- Ensure that the Boutique is visually appealing and well-organized.
- Keep accurate records of sales, inventory, and customer interactions.
- Keep parents and students informed about uniform policies, promotions, and any changes.
Qualification and Skills:
- High school diploma or equivalent; additional education or training in retail management is a plus.
- Outstanding Customer Service.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking skills.
- The ability to advise and interact empathetically with customers.
Additional Requirements:
- The position may require standing for extended periods and lifting/moving boxes of inventory.
- Flexible working hours may be necessary during peak uniform shopping seasons.
Download the Recruitment Pack at the bottom of the page to read the full Job Description.
Safeguarding
Charterhouse Lagos is committed to safeguarding and promoting the welfare of all our students and expects all applicants to share this commitment. We follow safer recruitment practices which are aligned with recommendations from the International Task Force on Child Protection. We aspire to the highest international standards of recruiting practices with specific attention to child protection. All appointments are subject to interviews, identity checks, criminal record checks, social media checks and successful references.
Data Protection
The personal data relating to candidates, including personal data provided in, or along with the enquiry and application forms, is required to be collected by Charterhouse Lagos, for purposes of candidate evaluation, and facilitating the recruitment process. By providing us with your personal data, you give your consent to us for collecting, retaining, processing, transferring (including cross-border transfer) and disclosing personal data to any third parties (including intra-group – Huntington Education Group) for achieving the above purpose.
Diversity, Equality and Inclusion
At Charterhouse Lagos, we want everyone to feel valued, appreciated, and free to be who they are at work, whilst remaining true to the culture and laws of Nigeria. Our recruitment processes are designed to prevent discrimination regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Click here to read our Safeguarding Policy.
Click here to read our Privacy Notice.